911 TELECOMMUNICATOR

Alachua County Sheriff's Office

|
Jul 10, 2025

All our common standards, plus:

  • 18 years old or older
  • Ability to type 35 correct words per minute
  • Successful completion of the CritiCall Public Safety Communications Test

*This job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of specific job functions or tasks does not absolve an employee from being required to perform additional tasks incidental to or inherent in the position.

Typical Qualifications

EDUCATIONAL REQUIREMENTS:

High School/GEDRequired
Associate’s DegreePreferred
Bachelor’s DegreePreferred

Preferred Major(s):  Criminal Justice or other related field

EXPERIENCE AND TRAINING:

  • Meet or exceed all applicable standards required by the Florida Criminal Justice Standards and Training Commission (FCJSTC)
  • Successfully complete all ACSO Field Training requirements

CERTIFICATION AND LICENSING:

  • Current, valid CJSTC/FDLE Law Enforcement Certification
  • Current, valid Florida driver’s license

OTHER REQUIREMENTS:

  • Must be at least 21 years of age
  • Must be a citizen of the United States
  • Must be a resident of Alachua County or in a county contiguous to Alachua County and live within 20 minutes of the Alachua County Line or within one (1) hour drive from the Alachua County Sheriff’s Office

PHYSICAL REQUIREMENTS:

  • Sit/stand for extended periods of time
  • See/hear at normal range
  • Speak, read, write, and understand English fluently
  • Ambulate independently
  • Lift/carry 150 pounds
  • Push/pull moderate to heavy loads
  • Bend and squat
  • Manual dexterity
  • Drive a vehicle
  • Pass ACSO’s standard Physical Agility Test as required
  • Pass ACSO’s Firearms and Defensive Tactics courses as required
  • Pass ACSO’s various Driving tests as required
  • Pass all other courses/training as mandated by ACSO and/or FCJSTC

Knowledge, Skills, and Abilities

  • Working knowledge of current federal, state, and local laws as well as agency rules, regulations, policies, and procedures
  • Knowledge of issued equipment, inspection procedures, and safety procedures
  • Awareness of available agency and community resources
  • Knowledge of proper administrative procedures
  • Good knowledge of English grammar, punctuation, and spelling
  • Skilled in the use and care of firearms, the operation of law enforcement vehicles, and other required law enforcement equipment
  • Ability to act effectively in extremely divergent interpersonal settings
  • Ability to analyze problems quickly and take appropriate action under stress
  • Ability to apply modern law enforcement principles and procedures to solve practical problems; to handle sensitive and hostile public contacts
  • Ability to communicate effectively, both orally and in writing; to comprehend and follow orders
  • Ability to obtain relevant and accurate information through interview, interrogation, and observation
  • Ability to cope with situations firmly, courteously, and tactfully, and with respect for the rights of others
  • Ability to maintain the physical condition needed to affect arrests, subdue resisting individuals, chase fleeing suspects, lift and carry both equipment and injured persons, force entry into buildings, climb flights of stairs, walk, stand, sit or drive for long periods of time, endure exposure to extreme weather, and perform lifesaving procedures such as Cardio Pulmonary Resuscitation (CPR) and Basic Life Support
  • Ability to maintain the mental alertness needed to observe activities and implement appropriate action
  • Ability to maintain emotional and psychological stability
  • Ability to remember names, faces, details of incidents, and physical surroundings

Agency: Alachua County Sheriff’s Office

Address:P.O. Box 5489, Gainesville, Florida, 32627

Phone: (352) 367-4040
Website: https://acso.us/